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  1. Home
  2. Administration
  3. Division of Enrollment Management & Student Success
  4. Office of Student Financial Services
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Office of Student
Financial Services

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Welcome to Student Financial Services

The mission of the Student Financial Services Office is to assist students and families in identifying and accessing financial resources, (including federal, state and institutional aid), that will provide assistance in affording the opportunity for students to pursue academic success at the University, and to facilitate the delivery of such resources. In the course of our daily business we follow federal, state and institutional policies to ensure compliance in our operations while providing professional and courteous customer service.

Rights and Responsibilities of Students on Financial Aid

Earning acceptable grades to progress toward degree completion is essential to the success of every enrolled student. However, without needed funds to support enrollment, degree completion may not be realized. Having over 90% of students at UAPB receiving some type of financial assistance to help defray the cost of education is an indication that funding is a key to the educational process. Whether funds are from federal, state, institutional or private sources, as a recipient of financial assistance, students have rights and responsibilities that should be understood. These Rights and Responsibilities are provided:

Students have the right to know:

  • The financial aid programs available at UAPB
  • The application process which must be followed to be considered for aid
  • The criteria used to select recipients and calculate need
  • The Return of Title IV Funds policy
  • What portion of financial aid is grant or gift aid, and what portion must be repaid
  • The criteria for continued federal financial aid eligibility, under the university’s Satisfactory Academic Progress Policy (SAP), in compliance with the Department of Education requirements
  • How to regain eligibility if financial aid is suspended due failure to make satisfactory academic progress
  • The type and amount of financial aid received and how and when the aid will be disbursed
  • How to contact financial aid staff regarding information on student financial assistance
  • Interest rates, total amount to be repaid, procedures for repayment, when repayment begins, and the time period for repaying loans

Students are responsible for:

  • Completing all forms accurately and truthfully
  • Submitting information requested by SFS office in a timely manner
  • Re-applying for aid each year
  • Paying all institutional charges, when they are due, with available financial aid and/or personal resources, or by enrolling in a payment plan
  • Reporting to the SFS office any additional assistance from all sources such as scholarships, loans, fellowships, and educational benefits
  • Maintaining satisfactory academic progress (SAP)
  • Knowing steps to take to regain eligibility if aid is suspended due to failure to make SAP
  • Declaring a major and enrolling in courses that are required under the degree plan (financial aid cannot pay for classes that are not included in a student’s degree plan)
  • Reading all notifications and materials sent from the Student Financial Services Office
  • Completing required hiring documents when accepting a federal work study award
  • Performing the work agreed upon when accepting a Federal Work Study award and beginning employment
  • Submitting all academic transcripts from other institutions to complete the admissions process and secure financial aid awards
  • Completing mandatory loan exit counseling upon ceasing to be enrolled at least half time or graduating if loan funds have been borrowed under the Federal Direct Loan (subsidized, unsubsidized, Graduate PLUS) program
  • Keeping contact information updated (name, phone number, address) on WebAdvisor
  • Checking UAPB email regularly for important notices from SFS

Financial Aid Repeat Coursework

Federal financial aid may only be used once to pay for repeated courses in which a student has previously earned a passing grade. Funds may be used multiple times to pay for courses that need to be repeated due to not having earned a passing grade.

If it has been determined that a student has successfully completed a course and has repeated that course, any additional attempts at that same course are not eligible for federal financial aid funding. Subsequent enrollment for that course will not be counted toward the hours of enrollment for the semester.

Contact Us

Office of Student Financial Services (Financial Aid and Student Accounts)
1301 L A “Prexy” Davis Dr., Mail Slot 4985
Pine Bluff, AR 71601
Office: 870-575-8302
Fax: 870-575-4622
finaid@uapb.edu

University of Arkansas Pine Bluff

Contact us

University of Arkansas at Pine Bluff
1200 North University Drive | Pine Bluff, AR 71601

870-575-8000

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UAPB is an equal opportunity/access/pro-disabled and veteran employer and does not discriminate on the basis of sex in our education programs or activities, pursuant to Title IX and 34 CFR Part 106. For more information, visit UAPB’s Nondiscrimination Policy or the Office of Institutional Equity.

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