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UAPB ID Card Disclosure Statement

The UAPB ID Card is the official photo identification card of the University of Arkansas at Pine Bluff and must be carried by the cardholder at all times.  The card is permanent and nontransferable.  Unauthorized use subjects all involved to possible disciplinary action.

1.  UAPB ID Card

The mechanism for accessing the cardholder’s account(s) or privileges shall be the UAPB ID card. Presentation of the card may be required to access College services, such as meal plans, library services, admission to events, and building access.  Access to College facilities or cardholder’s account(s) may be denied if your account is suspended by the College for administrative reasons, you deactivate your card, or if your card’s magnetic stripe is damaged and will not scan. 

The card is the property of the University of Arkansas at Pine Bluff and is non-transferable.  Only the cardholder may present the UAPB ID card for purchases and other privileges.  UAPB ID cards will be confiscated if presented by someone other than the cardholder or if the card is involved in inappropriate or illegal use. Fraudulent use of the card will result in disciplinary action.

Information about the cardholder’s account will be disclosed to third parties only for the following reasons: (1) in order to complete a transaction; (2) in order to comply with court orders or other applicable laws; or (3) with the cardholder’s written permission.  The University of Arkansas at Pine Bluff reserves the right to utilize any and all data and images for official college business.

2.  Lost, Stolen, or Damaged Cards

Lost or stolen cards must be immediately deactivated in person, by purchasing another card at the Cashier’s Office and getting another card printed at the UAPB Police Department (during business hours), or by telephone. Cardholders may call 870-575-8104. The UAPB Police Office hours are 8 am to 5:00 pm, Monday through Friday. Cardholders with an active Money Network account should also call 800-822-4283 to report the card lost or stolen. The replacement fee for a lost, stolen, or damaged card is $15. Only the latest card printed is valid. Replacement of a card when there is a change in the cardholder status or name is free; however, the old card must be presented in exchange. The filing of a UAPB Campus Police report may waive the replacement fee of a stolen card.

3. Security

The UAPB ID card must be presented at the time of purchase and shall be the only means of accessing the participant’s account. Only the person pictured on the UAPB ID card is authorized to spend money from the account.  If a lost or stolen card is deactivated as outlined above, the balance is protected and may be transferred to a new UAPB ID card. A merchant may request additional identification to guarantee that only the participant uses the account. The account holder may be required to sign a receipt for goods or services.

4.  FERPA Privacy Statement

Photos for the College ID will only be used for legitimate University purposes (i.e. identification for access purposes, yearbook, etc.) under the Family Educational Rights and Privacy Act (FERPA) guidelines. Information regarding cardholder’s account will not be provided to third parties unless required by court order, applicable laws, public safety, or with written permission of the cardholder.

5.  Documentation of Transactions/Cardholder History/Statement

Account holders may receive and may request a receipt at the time a purchase is made from any card reader operated by a cashier, provided however, that account holders will not receive a receipt from a card reader attached to a vending machine, a printer, or at on-campus dining facilities.  A printed copy of the account holder’s transaction history may be requested at the Controller’s Office.

6.  Spending Limits

To minimize potential loss to the participant, unattended locations/applications, such as vending, laundry, and printers, may impose a daily spending limit.  Except as outlined above for unattended devices, there is no daily limit on the number of transactions or their dollar total, up to the available balance.

7.  Refund Policy

All College debts must be satisfied prior to a refund being processed. All requests for refunds upon graduation, withdrawal from the College or termination of employment by the College must be received within one year of graduation, withdrawal or termination. Any funds left in an account longer than one year are forfeited and become the property of the College. Refund requests must be submitted in writing to the Business Office.  Approved refund checks will be mailed within 10 business days from the last day of the semester.  Refunds are made payable to the account holder and mailed to the current address on file.   Refunds will not be processed for less than $25.  You are encouraged to spend smaller balances.

8.  Summary of Fees

No charge for initial issuance of the UAPB ID Card

No transaction fees for purchases or for deposits

No charge for legal name change

$15 card replacement fee for lost, stolen or damaged card

9. Errors/Disputes

Errors on receipts should be addressed with the business of origin. Lost or stolen cards should be reported immediately as explained above. Cardholders may call 870-575-8104.

10. Inactive Accounts

Inactive accounts will be closed after twelve-month (12) period.

11. Changes in Terms and Conditions

UAPB reserves the right to change the account terms and conditions at any time. If a change reduces, limits, or restricts the account holders' rights under the terms and conditions, the college will give at least thirty (30) days prior notice by mail. However, if an immediate change is necessary for security reasons, the college may first make the change and then notify the account holder.

12. The Campus Meal Plan

The Campus Meal Plan is a prepaid dining package used to dine at L A Davis Dining, JBJ Dining and Delta Housing cafeteria. Students in on-campus residence halls are required to purchase the Campus Meal Plan with their housing contract. Off-campus students may elect to participate in a Commuter Meal Plan.  Meal plans provide for a pre-determined number of meals each week.  Meals are then accessed in the cafeteria with your UAPB ID Card.  Meal Plans can be purchased in the Residential Housing Office.

13. UAPB ID Card/Money Network Discover® enabled Prepaid Card

The Money Network accounts, available to UAPB students, faculty and staff through First Data, offer the account holder the option of using the UAPB ID Card as a Discover prepaid debit card. The debit card cannot be used at an ATM or for debit purchases until the account is activated and a deposit is made.  The College is not liable for issues related to Money Network Services linked to the UAPB ID Card and provided by First Data.  Issues should be directed to Money Network Customer Service at 800-822-4283. Cardholders are bound by the terms and conditions of First Data’s Cardholder Agreement and Fee Schedule, as well as other terms and conditions that may apply to Money Network accounts and/or services. Visit for further details.

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